Privacy Policy – GDPR

Privacy Policy – GDPR

Who we are Kolimpex s.r.o., Provozní 5494/4, Ostrava – Třebovice, 722 00, Czech Republic ID: 25376781 DIC: CZ25376781 Our web address is: https://kolimpex.cz Comments When visitors post a comment on this site, the data displayed in the comment form is collected, as well as the visitor’s IP address and the user agent string defining the browser, which helps to detect spam. The Gravatar service may be provided with an anonymous string made from your email address (also called a hash) that can be used to determine whether you are using the service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible to the public in the context of your comment. Media If you upload images to this website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and view any location data from images on the site. Cookies If you post a comment on our site, you can allow your name, email address and website to be stored in cookies. In this way we try to increase your comfort, when you post a new comment you will not have to fill in the information again. These cookies will have a lifespan of one year. If you visit our login page, we set temporary cookies to verify that your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser. When you log in, we will also set a number of cookies to store your login details and to set your screen display. Login cookies have a lifespan of two days and display cookies have a lifespan of one year. If you confirm the “Remember me” option, your login will take two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply indicates the ID of the post you have just edited. It expires after 1 day. Embedded content from other websites Posts on this site may contain embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited another website. This website may collect data about you, use cookies, embed additional tracking from third parties, and track your interaction with this embedded content, including tracking your interaction with embedded content if you have an account and are logged into the website. Who we share your data with If you request a password reset, your IP address will be included in the password reset email. How long we keep your data If you add a comment, the comment and its metadata will be stored indefinitely. The data is stored for the purpose of automatically recognizing and approving all subsequent comments, rather than holding them in the moderation queue. For users who register on this website (if they have this option), we also store the personal data they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit this information. What are your rights? If you have an account on this website or have posted comments here, you can request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request the removal of any personal data we hold about you. This option does not include data that we are required to retain for administrative, legal or security reasons. Where your data is sent Visitors’ comments may be checked by an automated spam detection service that may be located abroad. WPML WPML uses cookies to identify the visitor’s current language, the last language visited and the language of logged-in users. While using the plugin, WPML will share site-related data through the Installer. No data from the user himself will be shared. WPML Media Translation will send the email address and name of each manager and assigned translator, as well as the content itself, to the advanced translation editor and translation services that are used. The WPML translation management will send the email address and name of each manager and assigned translator, as well as the content itself, to the advanced translation editor and translation services that are used. WooCommerce Multilingual & Multicurrency will use cookies to understand cart information when using languages across domains and to transfer data between domains. WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer order, as well as the currency of reports created by WooCommerce. WooCommerce Multilingual extends these reports with currency information. The WPML string translation sends all strings to the WPML advanced translation editor and to the translation services that are used. WooCommerce We collect information about you during the process of completing your order on our e-shop. What data we collect and store During your visit to our website we will monitor:

  • Already viewed products: we can use this information to display products already viewed
  • Location, IP address and browser type: we use these data for example. for calculating taxes and postage
  • Delivery address: we ask you to enter this information for the purpose of preliminary calculation of the shipping price before you create an order and the goods are sent to you!

We also use cookies to remember the contents of your basket as you browse our site. If you shop with us, we will ask for information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, as well as optional account information such as username and password. This information will be used so that we can, for example:

  • Send your account and order information
  • Respond to your requests, including refunds and claims
  • Process payment and prevent fraud
  • Set up your account in our store
  • Comply with any legal obligations that apply to us, such as calculating taxes
  • Improving our store offer
  • Send marketing messages if you choose to subscribe to them

If you create an account, we will store your name, address, email and phone number to be used in the future to populate the checkout page. We will usually keep your information for as long as we need it for the purposes for which we collect and use it, as long as we are required to keep it. For example, we keep order information for 7 years for tax and accounting purposes. This information includes your name, email, billing and delivery address. We will also keep comments or reviews if you choose to post them. Who on our team has access Members of our team have access to the information you provide to us. For example, both Administrators and Store Managers have access to:

  • Order information such as what was purchased, when it was purchased and where the goods should be sent, and
  • Customer information such as your name, email address, billing and shipping address.

Our team members have access to this information to help process orders, refunds and provide customer support. What we share with others We share information with third parties who assist us in processing your orders and the services we provide, for example – Czech Post, Zásilkovna, Uloženka. Payments We accept payments via PayPal . When processing a payment, some of your information will be passed to PayPal, including information needed to process or support the payment, such as information about the total amount of the sale or billing information. For more information, please visit PayPal Privacy Policy . EU VAT By using this extension, you can store personal data or share data with an external service.

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